Terms of Service
Last updated:
1. AGREEMENT
These Terms govern your use of I Have a Contact.
The service is operated by hungryhuman in New South Wales, Australia.
By accessing or using the service, you agree to these Terms.
If you do not agree, do not use the service.
2. AGE REQUIREMENT
You must be at least 18 years old to use I Have a Contact.
We do not currently operate a formal age-verification system.
By using the service, you represent that you meet the minimum age requirement.
3. SERVICE DESCRIPTION
I Have a Contact allows users to search for and view certain publicly available Instagram-related information without signing into Instagram.
Depending on availability, the service may display:
- public profile details
- active public stories
- public posts
- public reels
- public comments
- public replies
The service does not provide access to private Instagram content.
I Have a Contact is not affiliated with, endorsed by or operated by Instagram or Meta.
4. NO INSTAGRAM LOGIN
The service does not require your Instagram login.
You must not submit Instagram credentials through:
- the profile-search form
- the support form
- account fields
- any other application input
The service does not promise complete anonymity, invisibility or an absence of technical records.
5. ACCOUNTS
The service supports:
- anonymous guest sessions
- registered Free accounts
- Pro accounts
- Pro+ accounts
You are responsible for:
- maintaining control of your account email
- protecting access to your authentication provider
- activity conducted through your session
- providing accurate support and billing information
Do not transfer, sell or share paid-account access in a way intended to evade limits.
6. SEARCH ALLOWANCES
Current search allowances are:
Guest:
- one lifetime profile search per anonymous session or account identity, subject to enforcement measures
Free:
- two profile searches per UTC day
Pro:
- 25 profile searches per UTC day
Pro+:
- 50 profile searches per UTC day
Allowances:
- reset at the stated backend reset time
- may be subject to rate limits
- apply to valid profile-search attempts
- may be consumed even if a third-party provider later returns no result or an error
- do not guarantee that content will be available
We may adjust allowances for future use by updating plan descriptions and these Terms.
Changes do not alter accrued mandatory legal rights.
7. ACCEPTABLE USE
You must comply with the Acceptable Use Policy.
You must not use the service to:
- harass, stalk, threaten or intimidate anyone
- facilitate violence or abuse
- target children or vulnerable people
- evade privacy controls
- attempt to retrieve private content
- scrape or automate the service without permission
- bypass allowances or rate limits
- share credentials or tokens
- interfere with service infrastructure
- submit unlawful content-removal demands
- misuse personal information
- violate applicable law or third-party rights
8. THIRD-PARTY DATA AND SERVICES
The service relies on third-party providers, including HikerAPI, Supabase, Stripe, Resend, Google and website infrastructure providers.
Third-party content may be:
- incomplete
- unavailable
- delayed
- duplicated
- outdated
- removed
- inaccurate
We do not control Instagram or the continued availability of public Instagram information.
9. PRIVATE PROFILES
Private-profile content is not accessible through the service.
Paid membership does not unlock private content.
Another search, account creation, subscription upgrade or Instagram login will not make private content available through I Have a Contact.
10. SUBSCRIPTIONS
Paid subscriptions renew monthly until cancelled.
Current plans are:
Pro:
- US$4.99 per month
- 25 searches per UTC day
Pro+:
- US$8.99 per month
- 50 searches per UTC day
Stripe processes subscriptions and payments.
Additional terms appear in the Billing, Cancellation and Refund Policy.
11. INTELLECTUAL PROPERTY
I Have a Contact, its original branding, interface, mascot, copy, software and design are owned by or licensed to hungryhuman.
Instagram-related names, trademarks and content remain the property of their respective owners.
Using the service does not grant ownership of third-party content.
You may not:
- copy or resell the service
- reproduce the mascot or branding
- reverse engineer restricted parts of the service
- claim association with hungryhuman
- remove proprietary notices
12. CONTENT REMOVAL
If you are concerned about content displayed through the service, use the Content Removal and Complaints Process.
Submitting a request does not guarantee removal.
We may restrict, remove, cache-expire or refuse to display content where reasonably appropriate.
13. SUSPENSION OR TERMINATION
We may suspend, restrict or terminate access where reasonably necessary because of:
- misuse
- suspected fraud
- security concerns
- payment failure
- breach of these Terms
- excessive automation
- legal obligations
- third-party provider restrictions
- risk to another person or the service
Where appropriate, we may provide notice or an opportunity to address the issue.
14. SERVICE AVAILABILITY
We do not guarantee that the service will always be:
- uninterrupted
- error-free
- available in every country
- able to retrieve every profile
- able to display every public item
- free from third-party changes
We may change, suspend or discontinue features.
15. DISCLAIMERS
To the maximum extent permitted by law:
- public social-media information is provided on an as-available basis
- third-party content is not verified by hungryhuman
- the service is not a private-investigation service
- search results should not be relied upon for legal, employment, credit, safety or identity decisions
- availability of information does not establish accuracy, ownership, conduct or identity
Nothing in these Terms excludes rights that cannot lawfully be excluded.
16. LIABILITY
To the maximum extent permitted by law, hungryhuman is not liable for indirect, incidental, special or consequential loss arising from:
- reliance on third-party content
- provider outages
- changes made by Instagram or another provider
- unauthorised account access outside our reasonable control
- misuse of search results
- loss caused by violating these Terms
Where liability cannot be excluded, it is limited only to the extent permitted by law.
17. INDEMNITY
To the extent allowed by law, you are responsible for loss reasonably arising from your unlawful use, deliberate misuse, infringement of third-party rights or material violation of these Terms.
18. GOVERNING LAW
These Terms are governed by the laws of New South Wales, Australia.
Courts with jurisdiction in New South Wales may hear disputes, subject to any mandatory rights or jurisdiction available to consumers elsewhere.
19. CHANGES
We may update these Terms.
Material changes may be communicated through the website where reasonably appropriate.
Continued use after updated Terms take effect constitutes acceptance, except where applicable law requires another form of agreement.
20. CONTACT
Use the in-app form for questions, complaints or legal notices concerning the service.